Embark on a sensory journey with our Australian organic skincare creations. We know that a great product experience extends beyond the purchase to the moment you unbox your treasures. Our refined shipping policy is crafted to ensure that your products arrive not only safely but also in a timely manner, reflecting the quality within.

We utilize a tiered shipping system to cater to different needs. Our Standard Shipping is perfect for those who are not in a rush. The process involves a 1 to 3 business day preparation period in our warehouse, followed by a courier transit time of 5 to 10 business days. We ship from a central location to ensure efficiency. Please be aware that delivery times to rural and remote locations may extend beyond the 10-business-day mark. We appreciate your understanding, as logistics to these beautiful but vast areas can take more time.

Our free shipping offer is our way of saying thank you for choosing us for your skincare needs. All orders totaling $35 AUD or more before taxes will automatically qualify for free standard shipping. For orders below this threshold, a fixed-rate shipping fee will be calculated at checkout. (Shipping cost $5.99 AUD, free shipping on orders over $35, order processing time 1-3 days, dispatch time 3-5 days). For a faster journey, select our Express Shipping option. This service guarantees that your order is processed within 24-48 hours and is then delivered within 2-4 business days via a premium courier service.

Every product is securely wrapped and placed in a box designed to withstand the rigors of travel. We avoid using excessive plastic and opt for recycled and recyclable materials where feasible. Once your order is on its way, the tracking information will be active in your account and sent via email. We highly recommend double-checking your shipping information before confirming your order. We cannot redirect orders once they have been dispatched. In the rare event that a parcel is lost in transit, please contact us, and we will initiate an investigation with the courier company on your behalf.